This course is designed to identify habitual actions in the workplace that make it difficult for others to accomplish their work in a peaceful, timely fashion. Actions to prevent or manage difficult situations will be explored and techniques will be practiced.
In every organization and agency, there exist employees who seem to fight us at every turn. These people aggravate employees, provoke disagreement with others and generally make the workplace a stressful and disappointing location to face every day. The good news is that it doesn’t have to be that way. Managers and supervisors can do something meaningful to correct this situation. The answer lies in the title of the course…a way to cope! Yes, there are answers to your questions. Attend this class and discover how to take back control of your work force. It CAN happen!
9 seats of 35 total student seats are occupied for this class.
Please contact your agency training coordinator to register for this class.