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EDI-Documentation & Discipline
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| General Description |
This course is designed for the student who functions as a manager to learn the skills required to increase effectiveness when disciplinary action is taken to correct performance and to document progressive steps. The student will examine verbal counseling, written warnings, and the importance of detailed documentation. Topics to be covered include: discipline, the role of the supervisor, performance versus behavioral issues, and determining actions. |
| Class Information |
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| Class Description |
In our increasingly diverse society and workplace, it is imperative that managers and staff develop an improved understanding of, and sensitivity to, the differing cultures and sensibilities of people with backgrounds different from their own. This session assists participants in improving their understanding of the difference in behaviors, manners, habits, values and beliefs of various cultures in our society and explores ways in which to improve communications with people from different backgrounds. |
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27 seats of 30 total student seats are occupied for this class. |