This course is designed to enable the student to learn about techniques and methods use to better understand and work with difficult employees. Topics to be covered include personal problems, emotional problems, mitigating practices and techniques, and the difference between difficult and different kinds of people.
9:00am - 4:00pm
In every organization and agency, there exist employees who seem to fight us at every turn. These people aggravate employees, provoke disagreement with others and generally make the workplace a stressful and disappointing location to face every day. The good news is that it doesn’t have to be that way. Managers and supervisors can do something meaningful to correct this situation. The answer lies in the title of the course…a way to cope! Yes, there are answers to your questions. Attend this class and discover how to take back control of your work force. It CAN happen!
15 seats of 35 total student seats are occupied for this class.
Please contact your agency training coordinator to register for this class.