LDI- Managing Conflict and Confrontation

LDI- Managing Conflict and Confrontation

General Description

This course is designed to enable the student to learn the skills for effectively resolving conflict and confrontation in the workplace. This course examines a variety of resolution styles and negotiation techniques to plan and resolve interpersonal conflict with co-workers and staff. Topics to be covered include resolution and management styles, negotiation skills and techniques, causes and effects of conflict, and benefits of conflict management.

Class Information

Location: PSETC Sykesville
Dates of Class: 12/05/2024 - 12/05/2024
Approval Number: P45674
Approved Hours: 6
Price: 30.00

Class Description

8:30am-4:00pm
$30 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P45674 / C18024

Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact [email protected]

35 seats of 35 total student seats are occupied for this class.

Please contact your agency training coordinator to register for this class.