This course is designed to enable the student to learn about techniques and methods use to better understand and work with difficult employees. Topics to be covered include personal problems, emotional problems, mitigating practices and techniques, and the difference between difficult and different kinds of people.
This program will now be held in an ONLINE FORMAT. Enrolled students were alerted Nov 2020. Be sure to FULLY READ the list of requirements before enrolling. Online Requirements for Virtual Training
8:30am-3:30pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P43626 / C17046
18 seats of 35 total student seats are occupied for this class.
Please contact your agency training coordinator to register for this class.