This course is designed to enable the student to learn about techniques and methods use to better understand and work with difficult employees. Topics to be covered include personal problems, emotional problems, mitigating practices and techniques, and the difference between difficult and different kinds of people.
8:30am-3:30pm (adjusted from 9am as of 10/15/19)
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P28629 / C14831
34 seats of 35 total student seats are occupied for this class.
Please contact your agency training coordinator to register for this class.